Terms of service
Last updated: February 17, 2026
By accessing or purchasing from www.quitnow.co.nz, you agree to the following Terms & Conditions.
1. General
QuitNow provides a non-electronic habit replacement device intended for adult users.
By using this website, you confirm that:
- You are at least 18 years old
- You agree to comply with all applicable laws
- You will not misuse the website or products
We reserve the right to update these Terms at any time without prior notice.
2. Adult Use Only
Our products are designed for adult use only.
By purchasing from our website, you confirm that you are 18 years or older. We reserve the right to cancel any order if age verification concerns arise.
3. Product Disclaimer
QuitNow products:
- Do not contain nicotine
- Do not produce smoke or vapor
- Are not medical devices
They are designed to support habit replacement and mindful breathing. Our products are not intended to diagnose, treat, cure, or prevent any disease.
If you have a medical condition, respiratory sensitivity, are pregnant, or have health concerns, consult a healthcare professional before use.
4. Orders & Payment
All prices are listed in NZD unless stated otherwise.
We reserve the right to:
- Refuse or cancel any order
- Correct pricing errors
- Limit quantities
Payments are processed securely through third-party providers. We do not store full credit card details.
5. Shipping
New Zealand
- Flat rate: $5 NZD
- Free shipping on orders over $50 NZD
- Orders placed before 2:00 PM NZT (business days) are dispatched same day
International
- Flat rate worldwide shipping: $25 NZD
Delivery timeframes are estimates and may vary due to courier or customs delays. International customers are responsible for any duties, taxes, or import charges.
6. Returns & Refunds
If your product arrives damaged or faulty, please contact us within 7 days of delivery at:
For hygiene reasons, opened or used products may not be eligible for return unless faulty. We reserve the right to assess returns before issuing a replacement or refund.
7. Intellectual Property
All website content including:
- Logos
- Images
- Product descriptions
- Branding
Is the property of QuitNow and may not be copied, reproduced, or used without prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, QuitNow is not liable for:
- Indirect or incidental damages
- Misuse of products
- Delays outside our control
Our total liability shall not exceed the purchase price of the product.
9. Privacy
Your use of this website is also governed by our Privacy Policy.
10. Governing Law
These Terms & Conditions are governed by the laws of New Zealand.
11. Contact
For any questions regarding these Terms & Conditions, please contact: