Shipping policy
New Zealand Shipping
- Flat Rate: $5 NZD
- Free Shipping: On orders over $50 NZD
- Order Cut-Off Time: 2:00 PM NZT
Orders placed before 2:00 PM (NZT) on business days will be dispatched the same day. Orders placed after 2:00 PM will be dispatched the next business day.
Estimated delivery time: 1–3 business days (depending on location).
International Shipping
- Flat Rate Worldwide Shipping: $25 NZD
Orders are processed within 1–2 business days. Delivery times vary depending on destination and customs clearance.
International customers are responsible for any customs duties, taxes, or import fees that may apply.
Order Processing
Orders are processed Monday–Friday (excluding public holidays). Tracking details will be provided once your order has been dispatched.
Delivery Delays
Delivery timeframes are estimates only and may be affected by:
- Courier delays
- Weather conditions
- Customs processing
- High demand periods